MEDIA RELEASE: EMCI, Government Fail to Protect 811

The NSGEU has been informed of a number of COVID exposures within the 811 call centre, which is operated by Emergency Medical Care Inc. As of this morning, there are two confirmed cases at this facility, as well as a number of workers awaiting tests and test results.

Despite having what now constitutes an outbreak at this workplace, the employer and government, which funds the service, are refusing to allow these members to work remotely.

The work that is being done by 811 workers is essential work, but it can absolutely be done safely and effectively off-site.

“This is completely unacceptable. The Premier and Dr. Strang have called on all businesses who are able to allow their workers to work from home. They need to lead by example here, and allow these workers to move off-site to ensure their own safety and ensure the continuity of this important service,” said NSGEU President Jason MacLean.

We are calling on this employer and government to immediately allow these workers to move off-site to continue their important work in a safe environment.


The Nova Scotia Government and General Employees Union represents over 31,000 workers who provide quality public services Nova Scotians count on every day.

For more information, or to arrange an interview NSGEU President Jason MacLean, please contact:

Holly Fraughton, NSGEU Communications Officer,
902-471-1781 (cell)

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