Spotlight on Administrative Professionals

NSGEU’s Administrative Professional Occupational Council has submitted the following member profile to highlight the importance of the work of Administrative Professionals:

What is your name, where do you work and what do you do?

Carolann Wilson, Continuing Care Port Hawkesbury, Community Nursing Scheduling Assistant (I co-ordinate the Celltrak mileage tracking system that our RNs and LPNs use)

How long have you been in the job and what drew you to this work in the first place?

I have been working in this position for nearly two years. I had worked with Continuing Care (CC) previously in a temporary position, but left to work with Public Health and then at Strait Richmond Hospital for a period of time until the permanent position with CC came up. I thoroughly enjoyed working with CC in the past and knew that it was a great fit for me.

Do you like your job? What do you like best about it?

I love my job. I have a great group of co-workers that are very supportive and make going to work a pleasure. In my job I work with the nurses in all 13 of our offices on a regular basis and enjoy helping them resolve any Celltrak issues.

Do you have a best day? Worst day?

In any workplace some days are better than others and you have to take the good with the bad. I try not to let any one event make or break a day.

What do you think the public should know about the work you do that they might not already be aware of?

This position was a new one for CC when I started in it. The program however has been used by other agencies to track staff mileage. It allows the nurses to log into a client visit and record the services being performed while there. The mileage gets tracked between clients and office visits and calculated electronically which eliminates the need for manual daily recording of mileage. Reports can be run to show statistics on client visits and mileage.

Thank you for the work you do, Carolann!